Privacy Policy

Introduction

This Privacy Policy describes how thegrandhelepr ('we,' 'our,' or 'us') collects, uses, and protects your personal information when you use our web application.

Information We Collect

Google Account Information

When you sign in with Google, we collect:

• Profile Image: Your Google profile picture
• Name: Your full name from your Google account
• Email Address: Your Google account email address

Payment Information

When you make a purchase, we process payments through Razorpay. We collect:

• Payment Details: Transaction amount, payment method, and transaction status
• Billing Information: As required by Razorpay for payment processing
• Transaction Records: For order fulfillment and customer support

Note: We do not store your credit card details or sensitive payment information on our servers. All payment data is securely handled by Razorpay.

How We Use Your Information

We may use the collected information to:

• Authenticate and verify your identity
• Provide personalized user experience
• Display your profile information within the app
• Process payments and maintain transaction records
• Send payment confirmations and receipts
• Provide customer support for payment-related issues
• Communicate with you about your account or our services
• Improve our services and user experience

Third-Party Services

• Google OAuth: We use Google OAuth for authentication services. Google's Privacy Policy applies: https://policies.google.com/privacy
• Razorpay: We use Razorpay for payment processing. Razorpay's Privacy Policy applies: https://razorpay.com/privacy/
• We do not control and are not responsible for the privacy practices of these third-party services
• Your payment information is subject to Razorpay's security measures and privacy policies

Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• Export your data in a portable format